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The Psychology of a Habit
Why do habits form and how do we motivate them in well-being?
Welcome to the Well-being Wire, the bi-weekly newsletter focused on practical strategies and solutions that advance well-being in the workplace.
What makes a habit?
Most people would tell you that a habit is just something they do repetitively. Many of them would say that the vast number of their habits “just sort of happened” and stuck with no conscious effort on their part.
They always put the toothpaste on before wetting the toothbrush.
They eat their broccoli before their chicken.
They sit two rows from the back during every quarterly meeting.
What is the psychology behind a habit? Why do we act repetitively, sometimes unaware we’re doing it?
As a people leader in the context of well-being, habits are your friend. They are the difference between a healthy behavior being a once-in-a-while action and an everyday action.
To effectively form habits, you must understand how they come to be.
Habits are often misunderstood as just "things we do a lot," but they actually have a very specific relationship with our conscious goals.
1. Habits are the "Leftovers" of Old Goals
Habits don’t just appear out of nowhere; they start as intentional actions. When you repeatedly take the same action to achieve a result in the same environment (like reaching for the seatbelt every time you sit in a car), your brain eventually automates the process. Over time, the context (the car seat) triggers the action (buckling up), even if you aren't consciously thinking about the goal of safety anymore.
When we do something for the first, second, and even third time, we more intentionally think about it. Once we have determined that the action is in line with our goals, it becomes the default.
2. Habits are the "Auto-Pilot" to Your "Manual" Brain
Your brain uses two systems that usually work together:
The Goal System (Manual): Conscious, flexible, but slow and tiring.
The Habit System (Auto-pilot): Fast, efficient, and requires almost no effort.
While they usually pull in the same direction, the habit system is your default setting. Because it’s so efficient, your brain will defer to a habit whenever you are tired, stressed, or distracted, simply to save energy.
The habit must have low barriers and be safe for it to become a default. It’s important to note that barriers can become lower over time. When you first learned to drive a car, the barriers you faced when merging onto the interstate were significant. After 20 years of practice, they became much more manageable.
3. We Trick Ourselves into Thinking Habits are Intentional
This is the "hindsight" effect. When we find ourselves doing something habitually (like checking our phones for the tenth time in an hour) our brains don't like feeling out of control. To make sense of it, we tell ourselves, "I must have wanted to do that." We look at our frequent behavior and falsely assume it was a conscious choice, even if it was just a mindless reflex.
This is where most well-being programs get it wrong.
They focus on the goal system (educating, incentivizing, and encouraging people to take action) without ever fully accounting for the system that actually drives behavior at scale: habits.
You can motivate someone to go for a walk once.
You can incentivize them to track it twice.
But neither guarantees they’ll do it when they’re tired, stressed, or busy.
And that’s the real test.
If habits are the leftovers of old goals, then well-being programs shouldn’t just be trying to inspire action, they should be designed to install it.
That means:
Reducing friction until the healthy choice becomes the easiest choice
Repeating actions in consistent contexts so cues can form
Reinforcing early behaviors before motivation fades
Designing environments where the default behavior works in your favor
Because in the end, people don’t rise to the level of their intentions.
They fall back to the level of their habits.
And the organizations that win in well-being aren’t the ones that create the most awareness…
They’re the ones that build systems where the right behaviors happen automatically.
Propel works with our clients to build sustainable systems that are easy to administrate and effective to last. Schedule a call with us to learn how we build real habits with technology that looks and feels like your organization by clicking here.
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An example of a fully customized well-being portal designed by Propel
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Propel partners with our clients by providing a dedicated team that works collaboratively on a weekly basis to develop a program plan, set metrics, create custom branded communication and marketing materials, plan and implement engagement initiatives, answer questions, and provide strategic advice.
From marketing and communication strategy and execution to well-being champions programming, we design your program (not ours).
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